As Türkiye commemorates the earthquakes that struck southern Osmaniye on Feb. 6, the highlight turns to the unsung heroes who tirelessly manned the 112 Emergency Call Center, providing important help to catastrophe victims. Employees, who labored day and evening with out relaxation, recount the challenges and emotional moments they confronted throughout these fateful days.
Guddusi Arık, supervisor of Osmaniye’s 112 Emergency Call Center, shared his expertise, noting that one in every of his colleagues had gone on go away on account of well being points only a day earlier than the earthquake. Despite being away, the colleague returned instantly upon listening to in regards to the catastrophe. Arık emphasised the dedication of the decision middle group, recalling considering: “If they cannot reach us today, we will not have fulfilled our duty. For this reason, I want everyone to do their duty with all their effort and come to the call center.”
On the day of the earthquake, the decision middle answered an unprecedented 11,650 calls, with the group managing to reply 10 occasions extra calls than standard. Despite transferring some calls to neighboring cities, the group of 32 personnel labored tirelessly for 3 days with out relaxation.
Nilgül Çolak, a name middle worker, shared the emotional toll of the expertise, recalling the worry and devastation through the earthquake. She emphasised the heartbreaking nature of the incoming calls, with residents crying for assist. Despite the aftershocks, Çolak and her colleagues remained steadfast, by no means leaving their posts. Families additionally slept on the name middle, showcasing their unwavering dedication to serving the neighborhood.
Fatih Curabaz, one other name middle worker, mirrored on the quick response to the earthquake, highlighting the group’s resilience and dedication. He expressed aid when reinforcement groups arrived, acknowledging the devastating influence of the earthquake however noting that they did their half by promptly forwarding notifications to the required items.
Kamber Özkara, a member of the 112 emergency well being group, returned to responsibility simply two hours after being rescued from the rubble in Adıyaman, following the earthquakes.
Özkara ensured the security of his spouse and youngsters by sending them to his mother-in-law’s hometown and resumed his duties with out in search of quick medical therapy, displaying resilience and dedication.
These accounts present a glimpse into the extraordinary efforts of the 112 Emergency Call Center personnel, who, within the face of adversity, remained dedicated to their responsibility, offering essential assist to these affected by the dual tremors.
Source: www.dailysabah.com