Turkcell, Türkiye’s prime cell phone operator and largest knowledge middle operator is working to rework the nation right into a “global data hub,” the corporate’s CEO Ali Taha Koç mentioned on Monday.
Koç highlighted Turkcell’s vital investments exceeding $337 million, serving over 43 million clients and round 600,000 establishments and organizations with a “customer-first” method.
“Over the years, we have created personalized offers, listened to customer demands, introduced a smart invoice system to prevent overcharges, and enhanced customer experience with a chatbot assistant, boosting satisfaction by 25%,” he informed an interview with Anadolu Agency (AA).
Koç emphasised the continued world transformation pushed by synthetic intelligence, including that Turkcell will deal with AI, cybersecurity, knowledge administration, and vitality within the coming years.
“As Turkcell, we developed AI rules in 2020, accelerated our investments, and integrated AI throughout all levels of our operations, creating analytical fashions and progressive options,” he mentioned.
He defined that the digital period has introduced large knowledge units, which Turkcell securely shops utilizing AI and employs in cybersecurity operations.
“In the energy-intensive telecom sector, we have prioritized energy management. Our goal is to procure 65% of our energy consumption from renewable sources. We aim to become carbon neutral by 2050,” Koç said.
He added that Turkcell commissioned a solar energy plant in September and is investing in 11 further crops throughout seven provinces. By the top of 2026, the corporate goals to extend its complete photo voltaic vitality funding to $240 million.
‘Data sovereignty’
Moreover, Koç underlined the significance of retaining Türkiye’s knowledge throughout the nation, emphasizing, “Power lies with those who have the data.”
“Our goal is to establish Türkiye as a global data hub for its region. With over $337 million invested, Turkcell operates 33 data centers, making us the largest data center operator in the country. We provide cloud and data hosting services to more than 4,000 domestic and international firms,” he mentioned.
He highlighted Turkcell’s sturdy cybersecurity measures, which embrace multilayered safety programs, superior risk detection, and a 24/7 staff of cybersecurity specialists to counter potential threats.
5G, past
Koç mentioned Turkcell has accomplished all vital preparations for 5G connectivity and tailored its infrastructure accordingly.
“Since 2022, we have been offering 5G connectivity at IGA Istanbul Airport. With frequency allocations finalized, Turkcell is prepared to deliver secure connections, including 4.5G and the upcoming 5.5G or 5G Advanced networks,” he mentioned, including that transitioning Türkiye to 5G connectivity stays the corporate’s prime agenda merchandise for 2025.
Looking forward, Koc mentioned Turkcell can also be making ready for 6G, anticipated to roll out within the 2030s, and has already began work on quantum know-how to make sure knowledge safety in future networks.
“In 30 years, Turkcell has invested $27 billion in Türkiye’s telecom business and communities throughout all sectors. Over the previous decade, we’ve contributed $300 million to social initiatives,” he mentioned.
Source: www.dailysabah.com